What operational challenges do customers face in the cloud?

Cloud environments introduce a variety of operational challenges for customers, which encompass a range of visibility and troubleshooting issues. One significant challenge is the limited visibility into native constructs. Many cloud providers offer their own unique sets of networking features and configurations, leading to complexity when trying to monitor and manage resources across various cloud platforms. This often makes it difficult for customers to gain a comprehensive understanding of their cloud infrastructure.

Additionally, troubleshooting tier issues can pose challenges, especially when multiple services and platforms are involved. Identifying the root cause of an issue can become a complicated process due to the interconnected nature of cloud services, which may not always work well together or may have specific dependencies.

Alongside these challenges, the lack of standard troubleshooting tools exacerbates the situation. Each cloud provider might have different tools and methodologies for diagnosing problems, leading to inconsistencies in how issues are handled and resolved.

Overall, the combination of these factors—limited visibility, complex troubleshooting processes, and non-standardized toolsets—creates a multifaceted operational challenge for customers in the cloud space. Therefore, all of these issues combined represent the comprehensive operational challenges faced by cloud customers.